HelpU customer portal page guide

General URL Available for all users
Private portal URL Option to change phone number, logo image, and URL to fit company needs. user name user name

HelpU private URL access guide

Number button-click
A way to access remote support by simply clicking the number button provided by the agent. It’s highly accessible and the most commonly used one-click method.
Enter verification code
A way to access remote support by entering a randomly generated, 6-digit verification code given by the agent. Unauthorized access can be prevented as only the users with the verification code is granted access.