• Data accumulated from recording and statistics efficiency and productivity increases.
  • Cost of operating customer center is greatly reduced from efficiently distributing customer support requests.
  • Increase customer satisfaction from effective problem solving, while outperforming competitors

HelpU can be applied to:

Online customer service center
paid internet service user support
e-commerce user support
 
Company helpdesk
remote measures for internal system failures
system usage and identification of failure cause
support between local and international offices
Government agencies
civil complaint management
internal network of educational institutions
System development and maintenance
software development and seller
hardware company and manufacturer
professional computer maintenance and repair service